SOUND ORBIT — TERMS OF SERVICE
Effective Date: April 22, 2026
Last Updated: October 15, 2026
These Terms are a binding agreement between you and Sound Orbit, LLC, a Missouri limited liability company ("Sound Orbit," "we," "us"). They govern the Sound Orbit app for iOS and Android (the "App") and the website soundorbitapp.com (together, the "Service"). Where Apple and Google handle something differently — billing, refunds, support — we say so.
1. ACCEPTANCE
By downloading, installing or using the Service you agree to these Terms and to our Privacy Policy, which is part of this agreement. If you do not agree, do not use the Service. If you are a consumer in Canada, Section 19 explains how these Terms apply to you.
2. THE SERVICE
Sound Orbit is a wellness app offering binaural-beat and isochronic audio, ambient sound layers, a sound mixer, the word game Inner Orbit, the Orbit AI assistant, a Dream Journal, artwork generation for your mixes, a community for sharing mixes, and an optional Service & Education Discount programme. Family subscriptions and health-app integration are iOS only. The Service is available in the United States and Canada; availability elsewhere may follow. Sound Orbit is not a medical device (Section 13).
3. ELIGIBILITY
You must be at least 13 years old (14 in Canada). If you are under the age of majority where you live, use the Service only with a parent's or guardian's consent. We do not knowingly permit use by anyone below the minimum age.
4. YOUR ACCOUNT
Accounts use an email and password or an approved third-party sign-in (Apple or Google). Give accurate information, keep your credentials confidential, tell us at support@soundorbitapp.com if you suspect unauthorized access, and accept responsibility for activity under your account. We may suspend or terminate an account for a violation of these Terms or a suspected compromise.
5. SUBSCRIPTIONS
5.1 Tiers. Prices below are the United States list prices in U.S. dollars. Your app store shows the price in the currency of your store country (Canadian dollars in Canada) and may add sales tax at checkout. Prices are subject to change under Section 5.6.
- Premium Monthly: $4.99 per month
- Premium Annual: $44.99 per year
- Family Monthly (iOS only, up to 6 members via Apple Family Sharing): $9.99 per month
- Family Annual (iOS only): $79.99 per year
- Service & Education Discount: $1.99 per month or $19.99 per year, verified members only (Section 7)
Family plans are not offered on Android. Service & Education subscriptions are offered where verification is available (Section 7.1).
5.2 Free trial. New subscribers receive a 14-day free trial on Premium, on Family (iOS), and on Service & Education subscriptions where the store offers it. The trial runs through Apple's introductory offer or Google Play's free trial, is limited to one per Apple ID or Google account and one per person, and converts to a paid subscription automatically unless you cancel before it ends. An anti-abuse record is kept as described in Section 5.7 of the Privacy Policy.
5.3 Auto-renewal. Subscriptions renew each billing period at the then-current price unless you cancel at least 24 hours before the renewal date. Charges go to the Apple ID or Google Play account used at purchase.
5.4 Cancellation. iOS: Settings → your name → Subscriptions. Android: Google Play → profile icon → Payments & subscriptions → Subscriptions. Cancellation takes effect at the end of the current period; you keep access until then.
5.5 Refunds. Apple or Google processes every purchase and every refund under its own policy; Sound Orbit cannot issue refunds directly. Apple: reportaproblem.apple.com. Google: your Play account page or Google Play support. Nothing in this section limits a refund right you have under the consumer law of your province or state.
5.6 Price changes. Take effect at your next renewal, with the advance notice the platforms and the law require. Continued use after the change is acceptance; you may cancel instead.
6. ARTWORK TOKENS
6.1 Packs. Consumable tokens are used to generate AI artwork for your mixes. U.S. list prices: Small $0.99 (5 tokens), Medium $1.99 (10), Large $2.99 (15), Pro $4.99 (30). Your store shows local-currency prices.
6.2 Rules. Tokens are purchased through Apple or Google, have no cash value, are non-refundable except as the platform or the law provides, cannot be transferred, and expire only if your account is terminated or deleted. Anyone can buy tokens, but they can be spent only while you hold an active paid subscription; a free-tier balance is kept until you subscribe. One token is deducted per successful generation; if generation fails for a technical reason the token is returned automatically.
6.3 Grants. We may add tokens to your balance at our discretion — for example as a level-up reward or a one-time goodwill grant. Granted tokens follow the same rules as purchased tokens and create no right to further grants.
7. SERVICE & EDUCATION DISCOUNT VERIFICATION
7.1 Where it is available. Verification currently accepts United States documents only. If you are outside the United States the App tells you before you upload anything; you may use every other part of the Service. We will update these Terms when verification opens to other countries.
7.2 Who qualifies. First responders (law enforcement, fire, EMS and paramedics, 911 dispatch); clinical healthcare workers (nurses, nurse practitioners, physician assistants, physicians); active-duty military and veterans; and K-12 and state-licensed preschool or pre-K teachers and teacher aides or paraprofessionals at public or private schools. Not eligible: college and university faculty; tutoring and test-prep instructors; unlicensed childcare; non-instructional school staff (administrative, clerical, vendor, facilities); non-clinical hospital or clinic staff. Verification generally requires a government photo ID and a current institutional credential; a teaching licence approves on its own; veterans may use a DD-214 or a state ID with a veteran designation.
7.3 Your undertakings. You confirm that you are eligible, that the documents you submit are authentic, current and yours, and that you will not help anyone else obtain the discount fraudulently. Documents are analysed in real time and discarded; we retain only the non-reversible hashes, device identifier, status and timestamps described in the Privacy Policy. Status lasts 365 days and must be renewed.
7.4 Accuracy. Everything you submit must be true. False information is a material breach of these Terms.
7.5 Consequences of fraud. Immediate revocation of the discount, termination of your account, loss of content and purchases without refund, a permanent ban from the programme, and legal action where appropriate. We may share information about fraud with relevant parties as the law permits.
7.6 Our discretion. We may deny, revoke or require further verification at our sole discretion, and may ask a person to review an automated decision.
7.7 No future pricing guarantee. Discount pricing may change. Our stated goal of moving toward free Premium access for verified members is a goal, not a commitment, and creates no entitlement, promise of future pricing, or lifetime access.
8. YOUR CONTENT
8.1 "User Content" means mixes, titles, descriptions, artwork, community posts, usernames and profiles, Dream Journal entries, reports and anything else you submit. You own your User Content, including artwork generated for you with tokens, to the extent the law allows ownership of AI-generated images.
8.2 Licence to us. You grant Sound Orbit a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, display, format, distribute and promote your User Content as needed to operate and market the Service. For content you share publicly, you also grant other users a non-exclusive licence to view, play and interact with it within the Service. The licence ends when you delete the content or your account, except for copies in routine backups and content other users have already incorporated.
8.3 Your warranties. You have the rights to your User Content, it does not infringe anyone else's rights, and it complies with these Terms and the law.
8.4 Removal. We may remove User Content at any time, with or without notice, for any reason.
9. PROHIBITED CONDUCT
You may not: break the law or infringe anyone's intellectual property, privacy or other rights; submit false or fraudulent information, including discount documents; upload content that is harassing, defamatory, threatening, obscene, sexually explicit, hateful or that incites violence; upload content promoting self-harm, suicide or illegal drug use; impersonate anyone or misrepresent an affiliation; reverse-engineer or decompile the App except where the law allows; circumvent security, moderation or verification; file false or coordinated reports; use bots, scrapers or crawlers; disrupt the Service or connected systems; send unsolicited commercial messages; resell, rent, sublicense or commercially exploit the Service without our written permission; or access another user's account or data.
10. COMMUNITY AND MODERATION
10.1 Reports. Community content may be reported by other users. Content that reaches an undisclosed report threshold is hidden from public browsing pending review. Coordinated or bad-faith reporting violates Section 9.
10.2 Actions. We may remove content, warn, suspend or terminate accounts.
10.3 No duty to monitor. We are not obliged to monitor User Content, though we may review and remove it.
11. INTELLECTUAL PROPERTY
11.1 Ours. The Service — the App, website, audio engine, presets, sound layers, cymatic visualisation, interface, graphics, logos, trademarks and software — belongs to Sound Orbit, LLC or its licensors and is protected by U.S., Canadian and international law.
11.2 Your licence. A limited, non-exclusive, non-transferable, revocable licence to use the App on mobile devices you own or control, for personal, non-commercial use, subject to the Apple App Store or Google Play terms as applicable.
11.3 Feedback. Suggestions you send us may be used freely under a perpetual, irrevocable, worldwide, royalty-free licence, without compensation.
12. COPYRIGHT COMPLAINTS (DMCA AND EQUIVALENT)
Send infringement notices to support@soundorbitapp.com with the subject "DMCA Notice," identifying the work, the material you say infringes and where it is, your contact details, a good-faith statement, a statement under penalty of perjury that your notice is accurate and that you are the owner or authorised to act, and your signature. We terminate the accounts of repeat infringers. Canadian rights-holders may use the same address; we respond under the notice-and-notice provisions of the Copyright Act where they apply.
13. MEDICAL DISCLAIMER
Sound Orbit is a wellness tool, not a medical device. Its content is for informational, educational and self-care use only and does not diagnose, treat, cure, mitigate or prevent any medical, psychological or psychiatric condition. Consult a healthcare provider before use, especially if you have a medical condition, are pregnant, have a history of seizures, or take medication. Do not use the App while driving, operating machinery or doing anything that requires your full attention. In an emergency call 911 or your local emergency number; in the U.S. the 988 Suicide & Crisis Lifeline is available, and in Canada call or text 9-8-8.
14. DISCLAIMER OF WARRANTIES
The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and any warranty arising from course of dealing or usage of trade. We do not promise that the Service will be uninterrupted, error-free, secure or free of harmful components, or that results will be accurate or reliable.
15. LIMITATION OF LIABILITY
To the fullest extent the law allows, Sound Orbit is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost data, loss of goodwill or business interruption. Our total liability for all claims relating to the Service is capped at the greater of the amount you paid us in the twelve months before the claim or US$100. Some jurisdictions do not allow these exclusions; there, our liability is limited to the extent the law permits.
16. INDEMNIFICATION
You will indemnify Sound Orbit, LLC and its owners, officers, employees and agents, including reasonable attorneys' fees, against claims arising from your use of the Service, your User Content, your breach of these Terms, your violation of law or of a third party's rights, or false information you submit to the Service & Education programme.
17. TERMINATION
We may suspend or terminate your access at any time, with or without notice. You may delete your account in the App (Profile → Settings → Delete Account), at soundorbitapp.com/delete-account, or by email. Deleting your account does not cancel a subscription; cancel through Apple or Google first. On termination your access ends immediately. Sections 8, 11, 13, 14, 15, 16, 18, 19 and 22 survive.
18. GOVERNING LAW
These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules. Subject to Sections 19 and 20, disputes are heard exclusively by the state or federal courts in Jefferson County, Missouri, and you consent to their jurisdiction.
19. CONSUMERS IN CANADA
If you live in Canada and use the Service for personal purposes, the following apply despite anything else in these Terms:
19.1 Nothing in these Terms limits any right you have under the consumer-protection law of your province or territory that cannot be waived by agreement, including the Quebec Consumer Protection Act where it applies.
19.2 Sections 14 and 15 apply only to the extent your province's law permits a supplier to limit warranties and liability to consumers.
19.3 The arbitration agreement and class-action waiver in Section 20 do not apply to you if you are a Quebec consumer, and in any other province apply only to the extent the law of that province permits. Where they do not apply, Section 18 governs and disputes may be brought in the courts of your province where the law gives you that right.
19.4 You may contact us about these Terms in English or French.
20. DISPUTE RESOLUTION AND ARBITRATION
20.1 Talk to us first. Email support@soundorbitapp.com with a description of the dispute. We aim to resolve it within 60 days of notice.
20.2 Binding arbitration. If we cannot, any dispute arising from these Terms or the Service will be resolved by individual binding arbitration under the American Arbitration Association's Consumer Arbitration Rules, held in Missouri, at another agreed location, or by videoconference.
20.3 Class-action waiver. Claims may be brought only in your individual capacity, not as a plaintiff or class member in any class, consolidated or representative proceeding.
20.4 Exceptions. Either party may bring a claim in small-claims court, or seek injunctive relief in court to protect intellectual property.
20.5 Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@soundorbitapp.com with the subject "Arbitration Opt-Out," your name, your email and a clear statement that you opt out.
20.6 Canada. See Section 19.3.
21. PLATFORM TERMS
21.1 Apple. This agreement is between you and Sound Orbit, not Apple. Apple has no obligation to maintain or support the App. If the App fails to conform to a warranty, Apple may refund its purchase price but has no other warranty obligation. Apple is not responsible for any claim relating to the App. You represent that you are not in a country subject to a U.S. embargo and are not on any U.S. prohibited-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms.
21.2 Google. This agreement is between you and Sound Orbit, not Google. Your use is also subject to the Google Play Terms of Service. Google has no obligation to maintain or support the App, handles billing and refunds under its own policies, and is not responsible for any claim relating to the App.
22. CHANGES TO THESE TERMS
When we change these Terms we update the "Last Updated" date; material changes are announced in the App or by email. Continued use after a change takes effect is acceptance; if you disagree, stop using the Service.
October 15, 2026: added Section 19 (Canada) and 20.6; added local-currency pricing and tax language (5.1, 6.1); corrected 5.2 — Service & Education subscriptions do carry the 14-day trial where the store offers it; added 6.3 (token grants); added 7.1 (verification is U.S.-documents only) and the human-review sentence in 7.6; added 8.1 ownership of generated artwork and the licence end in 8.2; "educators" corrected to "teachers"; Canadian crisis line added to Section 13; Canadian copyright notice added to Section 12; availability in Canada added to Section 2.
August 19, 2026: extended coverage to Android; corrected 11.2; added 20.2 (now 21.2), 7.6 (now 7.7) and token spending rules; noted that deletion does not cancel subscriptions; removed the published report threshold.
23. MISCELLANEOUS
These Terms and the Privacy Policy are the entire agreement between you and Sound Orbit about the Service. If any provision is unenforceable the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor or affiliate. Nothing creates an agency, partnership or employment relationship.
24. CONTACT
Sound Orbit, LLC, Jefferson County, Missouri, USA
© 2026 Sound Orbit, LLC